Contingency perspectives of organizational strategy. Extending organizational contingency theory to team. This paper aims at clarifying important contingencies for the success of knowledge management systems kms. Those who are new to the field can use this book as a valuable tool to learn about its depth and scope, and those who have experience with management and organization theories can refresh their knowledge about those they already know and also learn about new theories that are not in their repertoire. Some management styles are based on individual personalities and traits. Knowledge sharing as a contingency in the design of. Pdf a contingency approach to knowledge management. Article pdf available in journal of management information systems 181. Her research focuses on knowledge management, knowledge management systems, artificial intelligence, and enterprise resource planning erp. A leader must assess contingency factors in the environment and in staff and the situation, considering. Current research suggests that organizational learning ol occurs through different. At the heart of the contingency perspective is a simple proposition.
A contingency perspective irma becerrafernandez and rajiv sabherwal becerrafernandez is currently. Pdf abstract a contingency perspective of knowledge management. The rational perspective sees an organization with tool which is designed to meet the predefined goals. Organizational knowledge can be difficult to transfer and retain. This requires an understanding of the whole, as well as the components, not unlike the way a doctor should understand the human body. Prior research examines several knowledge management processes, considering each as universally appropriate. Thinking outside the silos the executive perspective. At the far left of the figure, leadership traits, styles, and approaches are a starting point.
The knowledge management strategy and its effect on firm. The primary purpose of this framework is to guide executives on choices to initiate knowledge management projects according to goals, organizational character, and technological, behavioral, or economic biases. Organizations facing low uncertainty are fitted by specialized and. This article provides the definition of the contingency perspective and explains its application. Emerging from this literature is an emphasis on lateral, peertopeer work relationships over vertical, subordinateto. Furthermore, the socalled high level structure will be revised in order to promote the uniformity in the various management systems. In common with organizational symbolism, postmodernism is associated with the introduction into organizational culture studies of disciplines such as linguistics, psychoanalysis. Knowledge is now being seen as the most important strategic resource in organizations, and the management of this knowledge is considered critical to organizational success.
Contingency approach to managing knowledge in the postmerger. Leadership can, to a large extent, affect management capacity through the design of organizational systems. These beliefs are used to assign value and significance to new information. It presents a brief overview of findings in the areas. If organizations have to capitalize on the knowledge they possess, they have to understand how knowledge is created, shared, and used within the organization. Research on contemporary work teams is vibrant and diverse, particularly as organizational theorists study the relationship of organizational performance and various work team attributes e. The notion of treating the organization as a complex system composed of smaller often complex systems. Becerrafernandez is currently leaching at florida international university, her research focuses on knowledge management, knowledge management systems, artificial intelligence, and enterprise resource planning erp. An appropriate km strategy enables a firm to create, acquire, access, and leverage knowledge in a timely manner, thereby resulting in better performance. The purpose of this book is to provide a thorough and informative perspective on the emergent practices in knowledge management. Hamdan salim alawamleh faculty of business albalqaa applied university alsalt, jordan mohammad abdalraheem kloub development and quality assurance center albalqaa applied university. Organizational impacts of knowledge management 71 impact on people 71 impact on processes 75.
At the end of the section on knowledge management strategy, a subsection titled knowledge management best practices will summarize all. And some corporations may be too new to have firmly settled on a theory of management or a specific approach. There is a strong link between organizational knowledge and competence of people, the latter being the ability to apply knowledge. These form the backbone of knowledge management processes as they outline all aspects involved in the actual management of knowledge. In such a perspective, while human cognition is part of a natural system, organizational cognition is part of an artificial system because it involves the art of design simon, 1996. To gain a correct perspective as to what management is, let us examine the exact nature of management whether it is a science or an. The role of organizational knowledge management in. Auditors should also look at how the organization determines and makes available the knowledge needed in changing situations and for new products.
According to senge, the learning organization depends upon the mastery of five dimensions. Structural contingency theory holds that the effect on organizational performance of organizational structure depends upon how far the structure fits the contingencies, such as uncertainty, strategy, and size. The quantitative approach this approach is a perspective on management that emphasizes the use of a group of methods in managerial decision making, based on the scientific method. Leadership and performance in human services organizations. Contingency approach to organizational behavior bizfluent.
The theory argues that a managers effectiveness is based upon the interplay of task. Organizational performance an overview sciencedirect. Strategy, and organizational knowledge structures, journal of management. One approach to organizational behavior is the contingency approach. The contingency approach to management is grounded in fielders contingency theory of leadership effectiveness. By definition, knowledge is a living type of information that is actively communicated and used by people. Thinking outside the silos when a major forest fire broke out in the countryside surrounding san diego, organizational boundaries and political jurisdictions immediately came into play, as. It may also be useful to teachers in demonstrating the. Considering this km strategy impact, the knowledgebased view kbv of the firm has extended the resourcebased view rbv of the firm, which. Arranging powerful core enterprise system implementation processbased nature of organizational knowledge, is the sec teams and effective utilization of external consulting are believed ond area of concern in enterprise system knowledge management to be effective methods of dealing with the knowledge barriers which was examined from the lens. Pdf download for a contingency perspective on organizational learning. From the perspective of the supervisory leadership dr. Developing a knowledge management km strategy is important in effective km.
Impact of organizational structure on knowledge management in the jordanian insurance companies. Contemporary expressions of organizational contingency theory hypothesize that. In contrast, process oriented tasks are more likely to benefit from socialization and internalization, which produce tacit knowledge. Little is known, however, about interactions between organizational design and knowledge sharing. The human resource management hrm and organizational behaviour ob theories very much stems from this approach. There are a number of different contingency theories of leadership, and there is little agreement among leadership researchers about their validity. Contingency perspective highlight that in order to be. This paper draws on primary and secondary data to propose a taxonomy of strategies, or schools, for knowledge management. Issues the three types of organizational knowledge are interdependent and work together. The contingency perspective in principles of management. Management also includes recording and storing facts and information for later use or for others within the organization. We develop a contingency framework, including two attributes of the organizational subunits tasks. A contingency perspective on organizational learning.
An organizational capabilities perspective andrew h gold. Second, it introduces cognition as the core organizational ability which supports individuals, groups and organizations with intelligence, autonomy, learning and knowledge management, whereas, in such a perspective, cognition is viewed as the core resource in the service of the organization. Albert h segars journal of management information systems. Organizational knowledge is the collective knowledge and abilities possessed by the people who belong to an organization. We argue that practical mastery needs to be supplemented by a quasitheoretical understanding of what individuals are doing when they exercise that mastery, and. Patterns observed reinforce criticisms of contingency theory research in other macro. More specifically, a model is developed based on the is success model, the resource. Three perspectives of organizational theory management essay. There are many taxonomies that specify various kinds of knowledge. Knowledge management 3 why knowledge management application of knowledge management km lie in the below four key areas globalization of business. While the contingency perspective is widely adopted to describe and.
Instead, we propose that the context influences the suitability of a knowledge management process. Researchers and practitioners recognize that organizational memory is an important factor for the. Explicit knowledge may be objectbased or rulebased. Management is the organizational process that includes strategic planning, setting objectives, managing resources, deploying the human and financial assets needed to achieve objectives, and measuring results. The best leadership behavior to adopt depends on the context. In nonaka and takeuchis model, the main role of organization is to amplify the knowledge conversion from individual tacit knowledge to organizational knowledge.
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